Wednesday, November 27, 2013

Recapitulation - the many teaching methods of doing it....

Trainers and teachers alike, are often searching for ways to recap learning which are fun, creative and effective.  After reading from several sites, I begin my experimenting with a few. Here's my findings.

Gallery Walk
In gallery walk, I posted a topic on flip-charts at different place on the walls in the classroom. (In this case, Examples of Verbal and Non-verbal Communication). Learners formed into 3 groups of 5, and each group moved from one flip-chart to the next (hence the term walk).  After writing the group's response on the first flip-chart, the group rotated to the next position adding to what is already written by the previous group.  This rotation continued until all groups returned to their original position.  At this point, groups were to review the responses written by the other groups on their respective flip-charts.  At this point, they were allowed to clarify any responses contributed by any of the other teams.


Some of the questions posed by the learners are:
  • Why chit-chat under verbal? 
At this point, I explained that communication can be categorised under formal and informal communication and that chit-chat should be listed under the  informal communication.  However, in retrospective I should have provided more examples or elicit from the learners other examples of formal and informal communication.

  • Why e-mail, sms, facebook and twitter under non-verbal?
To this, I explained that non-verbal does not mean written and what they have listed under non-verbal are examples of communication channels.

Related topics:
  • Speed dating

Saturday, November 23, 2013

Learner-Centred Approach for a Better Learners' Engagement

The main concerns of many practitioners in training is how to engage learners to sustain their interest.  The challenge is more pressing especially for training sessions conducted after lunch. In some instances, conducting energizers are not possible especially if time is an issue. I have experimented with the following learner-centered approaches in order to engage learners during lesson.

Speed Dating

This is a very useful activity which enables learners to have brief contact with each other. The uses include sharing views and ideas, swapping and comparing data, getting to know new members quickly etc.

To perform this activity,

1.  Explain the question or topic to be discussed for e.g. What are the characteristics of a good leader?

2.  Arrange the learners in two rows facing each other.

3.  At the signal provided by the trainer, each pair is to share their views.

4.  When the time is up, each learner is to move one position to the right to face a new partner.  The two learners on the extreme right of the row is to move to the opposite row.

5.  The process is repeated until the trainer feels that sufficient points have been gathered by each learner during the activity.


Learning Centers

This approach is conducted based on the notion that learners are engaged when they are actively involved in their learning. Learners are empowered to teach their peers and take responsibility over their own learning.

In the module Apply Emotional Competence to Manage Self at the Workplace at Operations Level, the class was divided into four groups called learning centers based on Daniel Goleman's four domains of Emotional Intelligence namely:
1.  Knowing your emotions
2.  Managing your emotions
3.  Knowing other people's emotions
4.  Managing relationship

Each group was assigned one of the domains and to prepare the materials on the flip chart.


A member was tasked to present the topic to their own respective group.




Once done, another member was to take over the presentation while the other team members checked into the other learning centers either in a clockwise or anti-clockwise direction.

 
After the presentation, another member who had not done a presentation during this activity is required to take over in presenting the content to the newly-checked-in members.  This will continue until all the team members had gone through all the four learning centers.

 


Expert Jigsaw

Generally, there are 2 stages to the Expert Jigsaw Technique namely Expert and Jigsaw.  Before the start of the activity the class is divided into number of groups equivalent to the number of topics.  For this activity the class is divided into 4 groups which correspond to the following topics:

  • Sources of Conflicts
  • Facilitation methods in conflict resolution
  • Methods for resolving conflicts
  • Negotiation Strategies

Expert Stage - At this stage, each group will be assigned of the above topics.  They are to read, discuss and understand (hence, the term Expert) the topic.  They may clarify with the trainer when in doubts.

Jigsaw Stage - at this stage, each member in the 4 groups is assigned a number 1 to 4.  Members of each expert group with similar number are to be seated together at an assigned seating cluster. Each member will play the role of an expert and present his/her topic to the other experts.


Gallery Walk

During Gallery Walk, learners explore multiple text or images that are placed around the room.  This strategy is often used to provide opportunity for learners to share their work with peers, examine multiple documents or respond to a collection of text.  As this strategy requires learners to move around the room, it is especially engaging to the kinesthetic learners.

Click here to see how gallery walk strategy is incorporated in training.




ES WSQ Work in Team - Constructive Feedback

While teaching the topic on Feedback in the Work in Team module I took note of how a person's performance has improved when feedback is supported with evidential proof.  For this observation, I decided to record the learners performance during an activity to be shown at a later time during the training session before feedback was provided on their performance.

The participants were asked to work in pairs and one participant in each pair was to be blindfolded.  The non-blindfolded partners were required to give instructions to their blindfolded partners to walk around the classroom according to a prescribed direction.  After the activity ended, the participants were presented with the following video clip to observe and reflect on their performance during the activity.


They were then required to provide feedback to their respective partners.  In doing so, they were reminded of the following:

1.  Be mindful of their verbal and non-verbal communication.
2.  Be specific in their feedback.
3.  Provide suggestions for improvements.

Watch the following video clip on how the feedback session was conducted.


Some of the feedback provided include:

1.  Specific instructions.
     For example:
          "Move two steps ahead" instead of "walk, walk, walk"
          "Take one step to the right" instead of "turn right"
          "There is a chair about 4 steps ahead" instead of "there is a barrier in front"

2.  The non-blinded partners were to familiarize themselves with the exact directions.

3.  To have a gap of about 30 seconds between one pair and the next before starting the activity to prevent traffic jam during the activity.

After the feedback, they were required to swap role.  Now, let's observe their performance from the following video clip.



Based on this activity, we can see that one's performance can improve if constructive feedback is provided supported by evidence from which the performer can reflect on.